Frequently Asked Questions
Everything you need to know about your Sha Posh shopping experience.
What is the typical delivery time for orders?
For domestic orders, delivery usually takes 3-5 business days. International shipping can take between 7-14 business days depending on your location and customs processing.
How do I determine my correct size?
We provide a detailed size chart on every product page. We recommend measuring a similar garment you own and comparing it to our measurements to ensure the perfect fit.
What is your return and exchange policy?
You can exchange any unused item with original tags within 14 days of purchase. Please note that sale items and customized outfits are generally not eligible for return unless they arrive damaged.
Do you offer international shipping?
Yes, Sha Posh ships globally. Shipping costs are calculated at checkout based on the weight of the package and the destination country.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Cash on Delivery (COD) for select domestic regions.
How should I care for my Sha Posh garments?
To maintain the quality of the fabric and embroidery, we recommend dry cleaning only for all our formal and semi-formal collections. For casual wear, please follow the specific care instructions on the inner label.